New to S&P: Telefonerfolge ohne Call center cliché

Mehr Termine – Mehr Abschlüsse – Mehr Erfolg am Telefon

BildOur seminar trains you inter alia. in den Bereichen Fragetechniken, Kundenzufriedenheit und professionelles Telefonieren.

> Gewinnende Rhetorik und Kommunikation im Telefongespräch
> Aktives Zuhören und Fragetechniken
> Erfolgreiche Argumentation bei schwierigen Kunden
> Geschickte Formulierungen für mehr Gesprächs- and sales success

Our current dates for the seminar:

01.02.2018 in Stuttgart (Garantietermin)
06.02.2018 in Frankfurt
13.03.2018 in Berlin
18.07.2018 in Bremen

Your benefit:

> Strong impression through proper rhetoric on the phone
> Wie bekomme ich den “Draht” zum Kunden?
> Richtige Argumentation bei schwierigen Kundengesprächen
> Telefonie als Vertriebs-Verstärker

your advantage

Each participant will receive:

+ S&P Guide: Richtig Telefonieren
+ S&P Test: Wie effektiv telefonieren Sie?
+ S&P Checklist: In front- und Nachbereitung des Telefongesprächs
+ S&P Checklist: 10 Tipps zur erfolgreichen Einwandbehandlung
+ S&P Test: Erfolgreich Argumentieren am Telefon
+ S&P Mustervorlage: Tägliche Telefon Erfolgs-Statistik

The S&P Unternehmerforum is certified to AZAV, E-Cert and DIN 9001:2008.
Funding from the European ESF as well as regional funding institutions is possible. You will get to the eligibility criteria.

You might be interested in the seminar? Send us an e-mail or log on directly to the registration form per Fax zum Seminar an.
For more information and contact you get in the field training promotion.

Inform yourself about our seminar dates 2017!

Munich office
Tel. +49 89 452 429 70 – 100

We are happy to help!


S&P Business Forum GmbH
Mr. Achim Schulz
Feringastraße 12a
85774 Unterföhring

fon ..: 089 4524 2970 100
fax ..: 089 4524 2970 299
web ..:
email :

Advantages in the surgery

the S&P Business Forum was 2007 Founded and based on an idea of ​​our SME customers:

> solutions together
> secure opportunities without detours
> exchange experiences

100 seminar topics, 13 Certification courses, Inhouse Schulungen, 500 seminar Schedule, 20 Experienced speakers from the field.

Secure your advantage in practice. Book directly with S&P!

See following seminar topics:

> strategy & Management
> managing Director & chief clerk
> planning & development
> guide & human resource development
> distribution & Marketing
> accountancy & Controlling
> Corporate Management
> planning & liquidity
> Rating & Bank talk
> purchase
> Personal
> assistance & Office Management
> project management
> Business Valuation & succession
> Compliance
> Anti-Geldwäsche
> Depot A-Management
> Solvency II
> MaRisk
> risk management

the S&P Unternehmerforum is certified to AZAV, DIN EN ISO 9001:2008 and E-Cert.

13 Certification training for your professional training qualification:

> Certified managing directors (S&P)
> Certified officer (S&P)
> Certified Money Laundering Officer (S&P)
> Certified Compliance Officer (S&P)
> certification communications & guide (S&P)
> Certified Risk Controller & Treasurer (S&P)
> Certified HR manager (S&P)
> Certified Management Assistance (S&P)
> Certified project Manager (S&P)
> Certified Sales Manager (S&P)
> Certified Risk Manager (S&P)
> Certified Commercial Director (S&P)
> Certified Purchasing Manager (S&P)

Press contact:

S&P Business Forum GmbH
Mr. Achim Schulz
Feringastraße 12a
85774 Unterföhring

fon ..: 089 4524 2970 100
web ..:
email :

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